AI receptionist or human answering service?

AI receptionists answer instantly, 24/7, usually for a flat monthly fee with a minute or call allowance. Human services use trained receptionists and handle unusual or upset callers better, but usually cost more per call.

Published price examples (Canada)

• OKAI (AI): C$5/month, 25 minutes.
• Zenvox (AI): C$29/month, 50 standard calls.
• Voxara (AI): C$49/month, 100 minutes.

When each fits

• Mostly routine calls (bookings, quotes, messages): AI is usually enough and cheaper.
• Sensitive, complex or high-value calls: consider a human service, or an AI service with a transfer to a person.
• Unsure: use a free trial on your real calls. 11 of the 16 providers listed publish a free trial.